{"id":9313,"date":"2024-10-07T21:09:17","date_gmt":"2024-10-07T21:09:17","guid":{"rendered":"https:\/\/travelaffiliatewebsite.com\/mer\/amex-shutters-centurion-lounge-spas-to-combat-overcrowding\/"},"modified":"2024-10-07T21:09:17","modified_gmt":"2024-10-07T21:09:17","slug":"amex-shutters-centurion-lounge-spas-to-combat-overcrowding","status":"publish","type":"post","link":"https:\/\/travelaffiliatewebsite.com\/mer\/amex-shutters-centurion-lounge-spas-to-combat-overcrowding\/","title":{"rendered":"Amex shutters Centurion Lounge spas to combat overcrowding"},"content":{"rendered":"

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The American Express Centurion Lounge network will be a little less posh going forward.<\/p>\n

That’s because the issuer is shuttering all of the spas across its lounge network, a company spokesperson exclusively confirmed to TPG. When Amex first started opening lounges<\/a> in 2013, the issuer paid special attention to amenities that would help attract cardmembers to use its lounges (and sign up for its pricey premium credit cards<\/a>).<\/p>\n

One such amenity is spas, which have historically been operated in partnership with Exhale. These spas were available nationwide at three Centurion Lounge locations: Dallas Fort Worth<\/a>, Miami<\/a> and Los Angeles<\/a>.<\/p>\n

While airport lounge spas are undoubtedly a nice-to-have amenity, they do pose a friction point for flyers as demand for treatments almost always outstrips supply. In the Exhale Spas at the Centurion Lounge, there were usually two to four treatment therapists on staff, offering a limited set of nail treatments and chair massages. Unless you were the first to arrive on a given day, most cardmembers needed to wait a while for an appointment.<\/p>\n

One solution to address the demand and supply imbalance could’ve been for Amex to reserve treatments in its spas for its invite-only Centurion cardmembers.<\/a><\/p>\n

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